Privacy & Security Policy

Norcostco, Inc.

Effective Date: April 17, 2026

Norcostco, Inc. (“Norcostco,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information of visitors, customers, and partners who interact with our websites, including norcostco.com and related online services.

This Privacy & Security Policy explains how we collect, use, disclose, and protect your information.

1. Information We Collect

We collect information in the following ways:

a. Information You Provide Directly

• Name, company name, job title
• Email address and phone number
• Shipping and billing addresses
• Account login information
• Payment information (processed securely by third‑party payment processors)
• Information submitted through contact forms, quote requests, rentals, or customer service inquiries

b. Information Collected Automatically

When you visit our website, we may collect:

• IP address and device type
• Browser information
• Pages viewed and interactions
• Referring website or link
• Cookies and similar tracking technologies

This data helps us improve website functionality, security, and user experience. [nwsdigital.com]

2. How We Use Your Information

We use your information to:

• Fulfill product orders and rentals
• Provide customer service and technical support
• Respond to inquiries and quote requests
• Process payments and shipping
• Send transactional communications (order confirmations, updates)
• Send marketing communications (where permitted by law)
• Improve website performance and usability
• Detect and prevent fraud or misuse

We only collect data that is reasonably necessary for these purposes, consistent with FTC consumer protection guidance. [ftc.gov]

3. Cookies and Tracking Technologies

Norcostco uses cookies and similar technologies to:

• Maintain site functionality
• Analyze website traffic and usage patterns
• Improve user experience

You may control or disable cookies through your browser settings. Some website features may not function properly without cookies.

4. Sharing of Information

We do not sell your personal information.

We may share information with:

• Payment processors and financial institutions
• Shipping and logistics providers
• Website hosting, analytics, and IT service providers
• Rental and inventory management platforms
• Legal, regulatory, or law enforcement authorities when required by law

All third parties are required to maintain appropriate safeguards for the information they handle.

5. Data Security

Norcostco takes reasonable and appropriate measures to protect your information, including:

• Secure hosting environments
• Encrypted data transmission (HTTPS/SSL)
• Restricted access to sensitive data
• Trusted third‑party payment processors (we do not store full payment card details)
• Monitoring for unauthorized access and suspicious activity

While no system is 100% secure, we follow industry‑standard practices to reduce risk and protect customer information. [sans.org], [nist.gov]

6. Data Retention

We retain personal information only as long as necessary to:

• Fulfill business, contractual, or legal obligations
• Maintain transaction and rental records
• Resolve disputes and enforce agreements

When information is no longer required, it is securely deleted or anonymized.

7. Your Privacy Rights

Depending on your location, you may have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of certain personal information
• Opt out of marketing communications

To exercise your rights, contact us using the information below.

8. Children’s Privacy

Norcostco websites are not intended for children under the age of 13, and we do not knowingly collect personal information from children.

9. Third‑Party Links

Our website may contain links to third‑party websites. Norcostco is not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies before providing information.

10. Changes to This Policy

We may update this Privacy & Security Policy periodically. When changes are made, we will update the “Effective Date” at the top of this page. Continued use of our website constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy & Security Policy or how we handle your information, please contact:

Norcostco, Inc.
Email: info@norcostco.com
Website: https://www.norcostco.com